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In May 2019, at a ServiceNow Knowledge 19 event, Andy Smith, CIO of ARM—a British multinational semiconductor and software design company— stated that he wanted ‘Invisible IT’ to run his organization. According to Smith, his company spent more time on maintaining and upgrading ServiceNow’s IT platforms rather than business growth. For instance, while implementing and testing the February 2018 ServiceNow upgrade, ARM had involved a team of 15 testers working in unison for nearly a month and devoted 225 employee days in total to complete the task. In such a scenario, leveraging new modules and functionalities of ServiceNow was proving to be difficult for ARM. Collectively ARM’s decision makers decided to automate the testing process to reduce time and costs of upgrading ServiceNow’s IT platform. The company’s in-depth market search for an automated testing platform came to an end with Autotestpro, a renowned automated testing solution provider.
Accredited as a reliable ServiceNow partner, Autotestpro leveraged its repository of business scenarios to validate ServiceNow’s IT platform against new releases. The testing platform also raised defect records automatically in case of failed verifications and automated document creation such as user guides to the new releases. Subsequently, ARM’s next platform update took only one individual to test the upgrade in a week. The client also witnessed 86 percent reduction in resource usage and saved over 100k pounds in a year. “We achieved Invisible IT through automating the whole software development life-cycle (SDLC),” acclaims Paul Chorley, CEO and co-founder of Autotestpro. For the past six years, Autotestpro has delivered valuable automated tests and assisted many such clients in testing their IT systems and upgrades.
Our vision is to make the tests self-maintaining, self-aware, and self-healing, similar to ‘Invisible IT’. In a way, we are expanding the idea of invisible IT to invisible testing
The genesis of Autotestpro dates back a few years; Chorley—an experienced project manager and programmer director—along with his partner, Wayne Devonald, experienced firsthand problems in manual testing in ServiceNow. To solve this issue, the duo took a holistic approach to automate every stage of the SDLC within ServiceNow, rather than just digitizing the testing stage, leading to the development of the company’s flagship product, Autotestpro. “We captured the SDLC business process in a structured way and put business requirements at the heart of our solution, enabling automation of all stages of the lifecycle,” mentions Chorley. Additionally, Autotestpro incorporates defect management, streamlined documentation function, and continuous integration testing capability.
Within defect management, Autotestpro simplifies the defect raising and managing process by automatically creating a defect for the tester with all the necessary screenshots and highlighted areas. “Through defect management, we save around 50 percent of the time that is often spent by testers in raising and handling bugs,” says Chorley.
Streamlining documentation is another time-consuming task that is simplified using Autotestpro. The platform automates documents creation such as user guides, training manuals, and screenshots; compiles the results of the testing engine, and structures the information in a readable manner, all in just a few seconds. The company has also built the ability to perform continuous integration testing within the Autotestpro platform to constantly run and monitor all changes carried out on the test server and development server.
Owing to such great automation testing solution, Autotestpro has established a faithful client base in the USA, Canada, Europe, and the UK. Going forward, the firm envisions entering the APAC regions. On the technology and product front, Autotestpro is planning on introducing more intelligent test case creation by leveraging artificial intelligence (AI). “Our vision is to make the tests self-maintaining, self-aware, and self-healing, similar to ‘Invisible IT’. In a way, we are expanding the idea of invisible IT to invisible testing,” concludes Chorley.